Key Results
- Frictionless start-up due to Neos’ intuitive interface and highly effective training
- Seamless remote work during set-up of their new offices
- Time savings with shortcuts that reduce friction when completing tasks
- Tabs that make switching between case files a breeze
The brainchild of partners Derrick L. Williams and Andrea C. Roche, the South Carolina law firm of Williams & Roche is a brand new enterprise. They both started their careers representing insurance companies, then served as South Carolina Workers’ Compensation Commissioners before shifting their focus to representing injury victims.
Williams and Roche were already helping new clients before their office space was ready, so they needed seamless remote access and case management software with a low learning curve to get up and running as quickly as possible.
Before Neos
Both partners split off from another firm that used Needles, so Neos’ user interface wasn’t completely foreign to them. During the demo, they noted that experience with Needles would give them a leg up on mastering the new system, while Neos’s new and improved features would help streamline processes and eliminate wasted time.
With Neos
Neos’ effortless remote access made it easy for the team to work together and share files during set-up of the new office. An intuitive interface combined with high-efficiency training ensured the whole team started off strong.
“If Needles was a 1.0 system, this is probably a 5.0. It’s streamlined, I think it looks much slicker, tabbing through things is easier, and I really like the layout. Neos is just way more user-friendly.”
What We Love About Neos
Derrick is most enthusiastic about the quick, painless navigation between matters as he moves through a busy workday. He also really appreciates the streamlined versions of functionality carried over from Needles, such as the simpler, more efficient way of attaching emails to case files.
If you are a law firm considering switching to Neos, we invite you to request an expert-led demo. Get a demo today!
