Key Results
- Significant time savings with case notes tagging and Activity Feed
- Seamless transition from Needles Desktop to Neos
- Dramatically reduced IT issues and server-related costs
Matt Darby started Darby Law Group in October 2021. The firm, located in the Baltimore suburbs, focuses on workers’ compensation and personal injury, particularly work injury claims for public safety employees such as firefighters and police officers. The firm also serves a unique market sector: railroad employees. Because railroad worker injury claims are governed by federal law, few firms handle this type of case. Darby also represents rail workers in whistleblower cases under the Federal Rail Safety Act.
After an amicable split from a large law firm, Darby wanted easy-to-use case management software that wouldn’t require the upfront and ongoing cost of purchasing and maintaining servers. Neos was the obvious choice, not only because of its industry-leading functionality, but because of the simple migration process and Darby’s familiarity with Needles Desktop, also from Assembly.
I found that the transition from Needles to Neos was very easy and let us hit the ground running with the new cloud-based version.
Fact-heavy Cases Require Clear Organization and Easy Access to Information
One challenge in a practice like Darby’s is that the attorney may be simultaneously managing hundreds of cases, and those cases are very fact dependent. Darby points to this as a key strength of the Neos platform, saying, “I really value being able to jump back and forth between complicated cases without having to do a whole lot of reorienting myself with the facts, because the facts are all clearly laid out.”
Similarly, he says the Activity Feed has been a big timesaver, since it allows him to check up on all case activity in one place, without having to delve into notes and documents or look at different staff members’ activity.
Cutting IT Costs and Complications
Darby found Neos to be a money-saver. Being able to get started with just a computer and an internet connection meant huge cost savings. He says, “Starting out as a new firm, I didn’t have to buy the server, I didn’t have to worry about making sure the server environment was protected and all that kind of stuff. It was a huge initial savings for me.”
I haven’t lost a wink of sleep over security in the cloud.
